Privacy Policy

Last updated: October 15, 2026

This Privacy Policy explains how ZALO ENT LLC, doing business as Kelden ("Kelden", "we", "us" or "our"), collects, uses and shares personal information when you visit trykelden.com (the "Site") or buy from us.

Information we collect

  • Information you give us: your name, email address, phone number, billing and shipping addresses, order details, and anything you include when you contact us.
  • Payment information: payments are processed by our payment processors. We do not store your full card number.
  • Information collected automatically: device and browser information, IP address, pages viewed and how you interact with the Site, collected using cookies, pixels and similar technologies.

How we use your information

  • To process, ship and support your orders, refunds and returns.
  • To respond to your questions and provide customer service.
  • To detect and prevent fraud and keep the Site secure.
  • To send you marketing emails or texts if you have opted in. You can unsubscribe at any time using the link or instructions in the message.
  • To understand how the Site is used, improve it, and measure and show advertising.
  • To comply with our legal obligations.

How we share your information

We share personal information only as needed to run our business, including with:

  • Shopify, which hosts our store, and our payment processors.
  • Shipping carriers and fulfillment partners, to deliver your order.
  • Service providers that help us with email, customer support, analytics and advertising.
  • Authorities, when required by law or to protect our rights.

Some sharing for advertising may be considered a "sale" or "sharing" of personal information under certain US state laws. You can opt out on our Your Privacy Choices page. We also honor the Global Privacy Control (GPC) signal.

Cookies

We use cookies to run the Site, remember your cart and preferences, and for analytics and advertising. You can control cookies through your browser settings; blocking some cookies may affect how the Site works. For details about Shopify cookies, see shopify.com/legal/cookies.

Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to opt out of its sale, sharing or use for targeted advertising, and to appeal our decision on a request. To make a request, email hello@trykelden.com. We may need to verify your identity. We will not discriminate against you for exercising your rights.

Data retention and security

We keep personal information for as long as needed to provide our services, meet legal and accounting requirements and resolve disputes. We use reasonable safeguards, but no method of transmission or storage is completely secure.

Children

The Site is not intended for children under 16, and we do not knowingly collect their personal information.

Changes

We may update this Privacy Policy. The current version, with its "Last updated" date, is always posted on the Site.

Contact

ZALO ENT LLC (Kelden)
8741 Hayshed Lane, Columbia, MD 21045, United States
hello@trykelden.com
(240) 686-5571